Why Most Mumbai Auto-Rickshaws Are So Friendly: An Inside Look

For many Mumbaikars, auto-rickshaws are not just a mode of transportation but a way of life. They are as important as breathing, and as vital as taking a selfie on a smartphone. This article dives into the reasons why auto-rickshaws are so popular and why the auto-wallas (rider drivers) are known for their friendliness.

Why Do We Prefer Auto-Rickshaws?

Auto-rickshaws in Mumbai stand out as an affordable and safe option. Here are the reasons why they are preferred:

Personal Comfort: Unlike crowded buses and trains, auto-rickshaws offer a more personalized ride experience. The driver does the chore of driving, allowing passengers to sit back and relax. Affordability: Auto-rickshaws are cheaper than owning a personal vehicle, making them an attractive option for many Mumbaikars. Accessibility: There are more auto-rickshaws on the road compared to buses and trains. Hence, they are easier to find and hire. Comfort: While comfort is relative in this context, auto-rickshaws offer a slightly better alternative to crowded public transport. Safety: The high level of trust in auto-wallas is rooted in the fact that they rarely if ever leave behind passengers' belongings, unlike other forms of public transport. Flexibility: Auto-rickshaws can stop wherever needed, unlike buses and trains with fixed schedules. Practicality: Auto-rickshaws have metered fares, making it easy to know the cost before embarking on the journey.

Stories That Speak of Trust and Friendliness

There are many stories of auto-wallas going above and beyond to help passengers in Mumbai. One such story involves a cyclist with limited means.

One January day, a cyclist who was campaigning for gender equality in India got unwell in Mumbai and had a program at IIT Mumbai. After the program, he hired an auto-rickshaw to return home. In his rush, he left his belongings behind and paid for the ride. When he returned to the gate, he found that his bag, containing essential items and a purse, was still in the auto-rickshaw. The auto-walla appeared, having helped another passenger. He handed over the belongings, intact.

This incident is just one of many where auto-wallas have demonstrated honesty and a level of trust that is almost unprecedented in other cities.

What Makes Mumbai Auto-Rickshaws Unique?

Mumbai auto-rickshaws stand out for several reasons:

Follow Meters Accurately: They always use their meters, ensuring transparency and trust in pricing. Return Change: They hand over the exact change after deducting the fare, a feature almost unheard of in other cities. Amicability: Auto-wallas are rarely seen refuting passenger requests, even late at night.

Given these qualities, it is easy to understand why Mumbai auto-rickshaws are not just a mode of transport but a cherished part of the city's culture.

Conclusion

The friendliness and reliability of auto-rickshaws in Mumbai set them apart from other modes of public transport. Their role in providing a safe, comfortable, and affordable means of transportation makes them indispensable in the bustling city. Trust in these auto-wallas is a reflection of the broader understanding and cooperation that prevails in Mumbai's transportation ecosystem.