How to Find the Perfect Cleaner for Your Vacation Rental Property

When it comes to managing a vacation rental property, one of the most crucial aspects is ensuring that it is clean and presentable for every guest. Finding the right cleaner can make a significant difference in the guest experience and your overall business success. Here’s a comprehensive guide on how to find a suitable cleaner for your vacation rental property.

Locating Credible Cleaners

The first step in finding a cleaner for your vacation rental property begins with utilizing well-known online platforms. Start by exploring your Airbnb app. Search for properties around your area and reach out to the hosts. Many hosts may require additional cleaning hours or may know other reputable cleaners in the area.

Personal Experience and Word of Mouth

Based on my personal experience with my four Airbnbs in one area, I found that when you identify a good freelancer, it’s crucial to treat them well. Paying them well and showing appreciation can assure that you have a loyal cleaner who is dedicated to the long-term success of your business. My first cleaner started at $20 per hour, and with each additional Airbnb, I increased their hourly rate and weekly pay.

Outbound and Inbound Hiring Strategies

There are both outbound and inbound strategies to find a cleaner. Outbound strategies involve actively seeking out a cleaner, while inbound strategies involve making yourself available.

Outbound Strategies

Google, Yelp, or Yellowpages: Search online for reliable cleaners in your area. These platforms often provide reviews and details about the professionals' experience and services. Airbnb Cleaning Apps: Apps like Properly or Turnover BnB can help you connect with cleaners who specialize in vacation rental properties.

Inbound Strategies

Posting Flyers: Place flyers in prominent areas of your neighborhood to attract interested individuals. Local Ads: Run ads in local chamber of commerce newspapers and online marketplaces. Online Platforms: Post job openings on platforms like Facebook, Craigslist, and Indeed.

The Typical Hiring Process

The hiring process is a systematic approach to finding a suitable cleaner. It involves the following steps:

1. Outreach

Begin by reaching out to potential cleaners through email or through recommended platforms. Send a qualification questionnaire that asks about their experience, availability, and the services they offer.

2. In-Home Interview

Invite the cleaner to your property for an in-home interview. During this visit, discuss the specific tasks and requirements of the job, and clarify the costs involved.

3. Offer and Hiring

After the interview, if the cleaner meets your requirements, make an offer and proceed with hiring them. Ensure that you complete all necessary paperwork, set up a payment plan, and provide them with property-specific training materials.

4. Review and Feedback

Typically, it takes about 4 to 5 cleans for you to evaluate the quality and compatibility of the cleaner. Assess their communication style, responsiveness, and overall performance. Additionally, after a month, you can conduct a follow-up review to ensure that there are no issues or concerns and to see if any changes or adjustments are needed.

Achieving Long-Term Success

Understanding how to find and hire the perfect cleaner for your vacation rental property can significantly impact your business. By treating your cleaner well and ensuring thorough vetting, you can achieve a high level of guest satisfaction and long-term success in the vacation rental market.

For more information and tips, feel free to reach out Michael, who has extensive experience in this field. He can provide valuable insights and assistance in hiring the best cleaner for your needs.