Choosing the Best Airline Between Toronto and Calgary: WestJet or Air Canada?

Determining the best airline to fly between Toronto and Calgary depends on a few key factors: your budget, the convenience of your flights, and the level of customer service you require. Let's dive into a detailed comparison to help you make an informed decision.

Overview of Air Canada and WestJet

Both Toronto and Calgary have strong connections with both Air Canada and WestJet. Air Canada, with its extensive hub operations, offers a wide range of services, including larger aircraft and more direct flights. On the other hand, WestJet, as Calgary's primary airline, has a more frequent schedule with smaller aircraft. Both airlines offer a unique in-cabin experience, but Air Canada generally prioritizes luxury and comfort.

Comparing the Flight Options

Air Canada: Air Canada is known for its luxurious in-cabin product, offering comfortable seats, extensive inflight entertainment, and premium services like Air Canada Vacations and Miles More. However, the downside is that it can be more expensive. In terms of frequency, Air Canada typically deploys larger aircraft, such as the 777-300 (390 seats) and the 787-9 (280 seats), providing fewer but longer flights daily.

WestJet: WestJet is more cost-effective and has a more frequent flight schedule with smaller aircraft like the 737-800 (150 seats). While the in-cabin experience may not be as luxurious, the convenience of multiple daily flights can be a deciding factor for those looking for flexibility and better pricing. WestJet is particularly popular among budget-conscious travelers and offers competitive fares.

Service and Experience

My personal preference has leaned towards WestJet in the past, but my last experience with WestJet was not as positive. The service levels have apparently declined, and prices have increased. This suggests that WestJet's reputation for providing excellent value might be changing. Air Canada, on the other hand, consistently maintains a higher level of service and customer satisfaction, despite its higher prices.

Breaking Down the Choice

If you're primarily concerned about availability and are willing to pay a premium, Air Canada is the better choice. It offers fewer but more direct flights and larger planes, making the journey more comfortable and potentially less stressful. If you prioritize convenience, flexibility, and lower prices, WestJet is the way to go. Its frequent flights and smaller aircraft make it ideal for those who value availability and affordability.

Ultimately, the decision comes down to your priorities. Do you value comfort and luxury, or do you prioritize cost and convenience? Both Air Canada and WestJet have their strengths, and understanding your needs will help you make the best choice for your next Toronto to Calgary flight.