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Information Technology Outsorcing Transaction - Halvey K.J.

Halvey K.J. Information Technology Outsorcing Transaction - Wiley Publishing, 2005. - 649 p.
ISBN-10 0-471-45949-6
Download (direct link): informationoutsourcingtransactions2005.pdf
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291. New Swiss intercontinental carrier eds Reservation, departure control, flight operations, and general IT outsourcing support services
292. New York Daily News ACS Web hosting
293. Nextel Communications Inc. eds $234 5 Manage corporate data center, database administration, help desk, desktop services, and other technical functions
294. Nextel Communications Inc. IBM and Teletech Holdings $1,200 8 Customer service, data center, phone, and Web-based support services
295. Nisource IBM Multi-tower BPO
296. Nokia Hewlett-Packard $75 3 Run and manage business infrastructure operation centers, manage groupware, messaging and file print and sharing services, and support these services and servers
297. Nokia IBM $251.4 IT help desk
298. Noritake Co., Ltd. IBM Japan $41 10 Operation, administration, development, and maintenance of information systems and network of personal computers
299. Nortel Networks csc $339 7
Exhibit 1.1 (Continued) IT Outsourcing Deals
26 Ch. 1 Overview of the IT Outsourcing Industry
customer vendor estimated CONTRACT VALUE (MILLIONS) TERM (YEARS) POINTS OF INTEREST
300. Nortel Networks csc Global desktop and help line support, computer infrastructure management, legacy application development, and support and data center management
301. Nortel Networks Germany csc 8
302. Nortel Networks, Inc. Perot Systems Corporation $37 5 Technology services
303. North Carolina Community College system ACS Data warehouse system
304. North Carolina Department of Health and Human Services ACS $5 2 Prior authorization and help desk services
305. Northern Territory Government— Australia csc $103 5 IT services to Northern Territory Government in Australia
306. Northwest Memorial Hospital ACS 3 Provide technology and professional services in support of mainframe-based application requirements
307. Northwestern Memorial Hospital ACS 3
308. NTL Inc. IBM $2,000 11
309. OK Q8 eds 5 IT operations, including system development
310. Okanagan IT Alliance CGI Group, Inc. CDN$16 7 All support services for the data center and the wide-area network
311. ON Semiconductor ACS $25 5 Full outsourcing application portfolio management of all legacy applications
312. Option One Mortgage Corporation ENTEX IT Service, Inc. Technology migration
313. Optus IBM Global Services Australia $500 10 Application development, enhancement, and maintenance of IT systems
314. Owens & Minor, Inc. Perot Systems Corporation $229 7 IT hosting and services
315. Oxford Health Plans, Inc. csc 5 Data center operations for midrange computing, enterprise-wide desktop support, 24x7 help desk support, and network management
Exhibit 1.1 (Continued) IT Outsourcing Deals
1.3 IT Outsourcing Deals 27
customer vendor estimated CONTRACT VALUE (MILLIONS) TERM (YEARS) POINTS OF INTEREST
316. Participate.com Comdisco Host site and provide ongoing monitoring and support
317. Partnership of public safety and transportation agencies in VA, MD and DC IBM Build a public safety data communications network
318. Pechiney Plastic Packaging, Inc. CGI Group, Inc. $16 5 Data center, help desk support, and maintaining desktops
319. Pennsylvania State Police eds $2.2 9 months Infrastructure support, Web development, document management, hardware and software services
320. Philips Semiconductors eds Server, desktop, applications, and telecommunications support
321. Physicians Plus Insurance Corporation Perot Systems Corporation $50 10 Back-office and technology management services
322. Pilot Insurance Company CGI Group, Inc. 5
323. Pitney Bowes Office Systems, Inc. CGI Group, Inc. $25 5 IT infrastructure management and support
324. PracticeOne Interliant, Inc. Web-based hosting of data
325. Procter & Gamble HP $3,000 10 IT infrastructure
326. Procter & Gamble IBM $400 10 Management of employee services such as payroll, benefits, compensation, expatriate and relocation services, and HR data management of 98,000 employees in 80 countries
327. Q4i eds $15 5 Web hosting and managed storage services
328. Quintiles Transnational Corp. Perot Systems Corporation $108 5 IT project management and application development
329. Quintiles Transnational Corp. Perot Systems Corporation 3 Global IT services
330. RAG American Coal Holding, Inc. Accenture and Mincom Alliance $16 3 Provide IT and business services
331. Railinc Corporation ACS $60 5 Full-service IT infrastructure services
332. Raytheon Company csc $65 per year Mainframes and data centers, help desk support, and network operations
333. Raytheon Company csc $350 8 Desktop support
Exhibit 1.1 (Continued) IT Outsourcing Deals
28 Ch. 1 Overview of the IT Outsourcing Industry
customer vendor estimated CONTRACT VALUE (MILLIONS) TERM (YEARS) POINTS OF INTEREST
334. Raytheon Company csc $128 8 IT infrastructure, including mainframe and midrange computers, desktop, help desk operations, engineering computing, electronic messaging, voice and video telecommunications, and network servers
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