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Self help the menegment - Nelson B.

Nelson B. Self help the menegment - wiley publishing , 2005. - 304 p.
ISBN 0-471-70545-4
Download (direct link): selfhelpthemanagementbible2005.pdf
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companies, 171-172, 199 informal, 207-208 knowledge sharing, 203 manager/organization assessment quiz, 213 meetings and, 217-218 reasons for success of, 204-205 self-managed, 208-209 staff problems, 85, 234 superteams, 208 task forces, 206
technology and, 211-212 traditional hierarchical
organization versus, 199-203 types/categories, 206 Technology:
communication advantages, 195-196 downsizing, and greater utilization of, 202 impact of, employee
accountability, 172-173 information, 212 teams and, 211-212 Telecommuting, 172 Temporary employees/agencies, 45-46
Termination, employee, 231, 237, 239, 247-263 avenues for appeal, 260 criteria for avoiding lawsuits,
259-260 discipline before, 231 documentation, 164, 259 fair warning, 259 firing, 251, 255, 258-259 involuntary, 251-252 job applications and prior firing,
255
as last resort, 231, 249 layoffs, 251, 255-257 legislation, 252
manager/organization assessment quiz, 263 postponing/avoiding, 254-255 reasonableness, 260 reasons for, 237, 239, 252-254 falsification of records, 253-254 incompetence, 252-253
INDEX
295
insubordination, 253 intoxication on the job, 253 misconduct, 239 performance problems, 237 physical violence, 253 repeated, unexcused tardiness, 253 theft, 253
verbal abuse of others, 252 resignation, encouraged/ unencouraged, 250 response time, 260 retirement, 250 script, 262
steps in process, 260-262 tips, 258, 259, 261-262 types of, 249 voluntary, 249-250 Theft, employee, 253 Thomson, John, 230-231 Town gossips (key players, office politics), 274-275 Toyota production method, 21 Tracking system, task, 138, 140 Trigon Healthcare, Inc., 185-186 Trustworthiness, 280 Turning points, leveraging, 84
U
V
Values, goals and, 116 Verbal abuse (employee misconduct), 252 Vetoers (key players, office politics),
275 Violence, 253 Vision, 33, 88, 112 Voluntary termination, 249-250
W
Want ads, 45
Web sites, 28, 67. See also Internet Welch, Jack, 217-218 Wellpoint, Inc., 185-186 Whiners (key players, office politics), 275 Work arrangements, alternative,
172
Written communication, 192-195
X
Xerox Corporation, 205
United Technologies Corporation. 20 -21 Unruh, Jeanne, 169
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