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Windows xp for dummies - Rahbone A.

Rahbone A. Windows xp for dummies - Hungry minds , 2001. - 430 p.
ISBN: 0-7645-0893-8
Download (direct link): microsoftwind2001.pdf
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Figure 16-20:
You told
Windows to copy files to a CD/R disc.
Chapter 17
Help on the Windows XP Help System
In This Chapter
B Finding helpful hints quickly B Using the Windows XP Help program B Finding help for a particular problem B Moving around in the Help system B Searching the entire Help system B Using Web Help for Windows XP Help on the Internet
Sometimes, if you raise your hand in just the right way, Windows XP walks over and offers you some help.
Other times, Windows refuses to give you a straight answer. Instead, it shuffles you to another location: a horrible computerized answering machine sending you from one computerized dead-end to another.
This chapter offers some help on digging the most information from Windows frequently unhelpful Help and Support system.
Get Me Some Help, and Fast!
Don’t bother plowing through this whole chapter if you don’t need to: Here are the quickest ways to make Windows XP dish out helpful information when you’re stumped.
Chapter 17: Help on the Windows XP Help System 368
Press F1
When you’re confused in Windows XP, press the F1 key or choose Help And Support from the Start button’s menu. The F1 key always stands for “Help!” Most of the time, Windows XP checks to see what program you’re using and fetches some helpful information about that particular program or your current situation. Other times, pressing F1 brings up Windows huge Help and Support Center, which gets its own section later in this chapter.
Click the right mouse button on the confusing part
Windows XP constantly flings confusing questions onto the screen, expecting you to come up with an answer. If you know where to tackle the program, however, you can often shake loose some helpful chunks of information.
When a particular button, setting, box, or menu item has your creativity stifled, click it with your right mouse button. A What’s This? box often appears, as shown in Figure 17-1, lettingyou knowthat Windows XP can offer help about that particular area. Click the What’s This? box, and Windows XP tosses extra information onto the screen, as shown in Figure 17-2, explaining the confusing area you clicked.
Figure 17-1:
Click a confusing object with the right mouse button to get the hint named What's This?.
Chapter 17: Help on the Windows XP Help System 369
Figure 17-2:
Clicking the What’s This? button brings more information your way.
When confused about something on-screen, make Windows XP explain it: Click the confusing item with your right mouse button and click the What’s This? box that pops up.
Choose Help from the main menu
If pressing F1 doesn’t get you anywhere, look for the word Help in the menu along the top of the confusing program. Click Help, and a menu drops down, usually listing two lines: Help Topics and About. Click Help Topics to make the Windows XP Help program leap to the screen and bring assistance to your dilemma. (Clicking About just brings a version number to the screen, which can be dangerously irritating when you’re looking for something a little more helpful.)
Sending in the Troubleshooters
Sometimes, the Windows XP Help and Support program scores big: It tells you exactly how to solve your particular problem. Unfortunately, however, the Help program occasionally says you need to load a different program to solve your problem.
Chapter 17: Help on the Windows XP Help System 370
To let Windows XP fix its own problems, follow these steps:
1. Choose Help And Support from the Start menu.
2. Choose Fixing a Problem from the Pick a Help Topic menu.
Fixing a Problem is listed at the very bottom, left corner of the Help screen. As you can see in Figure 17-3, it unleashes a torrent of information. Windows offers to help troubleshoot general problems, as well as more specific ones.
© Help and Support Center
0Bat • >• і і Index Favorites History "^J Support j 1 Options
Search ID © Help and Support Center
Set search options Windows XP Home EÄion
Figure 17-3:
The Troubleshooter programs help to solve a wide variety of problems.
E Search only Fixing a problem
Fixing a problem
□ Troubleshooting problems
□ Application and software problems
□ Games, sound, and video problems
□ E-mai and messaging problems
□ Networking problems
□ Printing problems
0 Performance and maintenance problems
□ Hardware and system device problems
See Also
0 Windows Glossary 0 Windows newsgroups £
0 Tools
0 Windows keyboard shortcuts
Add to Favorites
Change
View Print,,
Locate in Contents
E-mail Troubleshooter
What problem are you having?
I (- I can't start Outlook Express, or 1 have a problem as soon as it starts.
f 1 have a problem when I try to download my messages from the server,
rtk I have a problem when I try to send e-mail.
k
C My contacts are missing, or, I have a problem with the Address Book,
C I have a problem cheeking spelling.
(- Some of my messages seem to be missing.
C Outlook Express starts very slowly.
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